Frequently Asked About Your Privacy
We collect your name, email, phone number, date of birth, and payment details when you register and deposit. We also record your login history, game activity and withdrawal requests to verify transactions and prevent fraud. This information is only used to operate your account and comply with local regulations.
Yes. You can request account closure through your Account Settings menu or by contacting our support team. Immediately after closure, we delete your personal profile, game history and login credentials. Transaction records are kept briefly for financial verification, then purged securely where local law allows.
Game studios receive only the session data needed to run the table or slot game you're playing—not your name or payment details. Payment providers (DANA, OVO, GoPay, QRIS) process your transfer but do not see your account balance or game activity. We never sell your information to third parties.
After you request closure, we delete your personal data within 30 days where local law permits. Tax records and fraud-prevention logs may be kept longer to meet regulatory requirements. You can always ask our support team exactly what data we still hold on file.
Yes. Your withdrawal request and bank details are encrypted and visible only to our payments team during processing. Once your withdrawal clears to your DANA, OVO, GoPay or bank account, the transaction is complete and we retain only a reference number for your records.
Change your password immediately and contact our live chat team or email support right away. We will review your account activity, block any unauthorised transactions, and help you secure your wallet. You can also enable additional verification steps in your Account Settings for future logins.
We use cookies to keep you logged in and personalise your lobby view based on your game preferences. These cookies do not track your activity across other websites. You can delete cookies anytime in your browser settings without losing your account or balance.
